<?xml version="1.0" encoding="UTF-8"?><item href="/faculty-and-staff/charlotte-smith.html" dsn="faculty"><firstName>Charlotte</firstName><lastName>Smith</lastName><displayName>Charlotte Smith</displayName><image><img src="/_resources/assets/img/directory/placeholder-shipping-and-receiving.jpg" alt="shipping and receiving office"/></image><type>Staff</type><title>Custodian</title><email>charlotte.smith@cowley.edu</email><phone>620-441-5299</phone><campusLocation>Shipping and Receiving</campusLocation><roomNumber/><campusLocationURL/><department>Custodial Services</department></item>