Help Desk
BLACKBOARD SUPPORT – HELP DESK – MAINTENANCE REQUESTS
Blackboard Support
Blackboard's Online Help Desk offers support and technical help 24 hours a day.
- Access the Blackboard Online Help Desk any time you need support.
Blackboard Help Desk Phone Line
- Request support through the Help Desk phone line at 1-877-759-0021.
Blackboard Connect Alerts
Sign up for emergency/closure alerts through Blackboard Connect
It is important for our students, faculty, and staff to be aware of weather developments, campus closings, security alerts, and other notifications provided by the college. Sign up to receive alert messages via email, text message, and/or voice message.
Email Support
Send support requests by email to helpdesk@cowley.edu.
Email the Help DeskOFFICE 365 APPS
This instruction document provides information for how to download Office 365 apps. Note: there is not a download of Microsoft Office for Chromebooks and there is no version of access for Mac.
SchoolDude Help Request System
Use the SchoolDude Help Request System to make help requests for IT Support, Maintenance, Custodial Services, Grounds, Dorms, and Travel/Vehicle Requests.
Submit a SCHOOLDUDE HELP REQUEST
Maintenance Requests
All work requests for maintenance, custodial, IT, dorms, and grounds should be requested using the online School Dude Maintenance Direct Requester.
If you understand how to submit a maintenance ticket, click here to go directly to the Cowley College Maintenance Direct Requester.
For instructions, open this PDF for a Quick Step Guide for Maintenance Direct Requesters.
Login
You can log into Cowley Connect, Blackboard, and Student Email from the Cowley.edu homepage using the Login link found under the "Logins & Links" dropdown menu.
Parent Portal
The Parent Portal in Cowley Connect allows parents and guardians to view your records and pay your bill. Our Parent Portal help document explains how to give your parent/guardian permission to view your records and pay your bill.
